Privacy policy
Privacy Policy
Policy last reviewed: December 2025
At Elite Peace, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act. This policy explains how we collect, use, and safeguard the information you share with us.
1. Information We Collect
We collect personal information that you provide when you:
- Place an order through our store
- Subscribe to our email updates
- Contact us through email or our website form
This may include your name, email address, phone number, billing and shipping details, and payment information.
We may also collect non-personal information such as browser type, device information, and general website usage statistics to help improve your experience.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your order or enquiry
- Send updates, offers, or news (only if you have opted in)
- Improve our products, website, and customer experience
We do not sell or rent your personal information to third parties.
3. Data Storage and Security
Your information is stored securely through our eCommerce platform and trusted third-party service providers that assist in operating our store.
We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Online payments are processed through secure and encrypted payment gateways. We do not store your full payment details.
4. Sharing Information with Third Parties
We may share limited personal information with trusted service providers that assist in operating our business, including partners that support:
- Online store management and order processing
- Secure payment transactions
- Shipping and fulfilment services
These providers are only given the information necessary to perform their functions and are required to handle your data securely and confidentially.
5. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site.
Cookies are small data files stored on your device that remember your preferences.
You can disable cookies in your browser settings at any time, although some features of our website may not function as intended without them.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate details
- Request deletion of your personal information, where applicable
- Withdraw your consent for marketing emails at any time
To make a request, please contact us by email at: info@elitepeace.com.au
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated review date.