We ship orders from within Australia. As an Australian brand, we partner with a trusted local fulfilment network to deliver nationwide.

At this stage, we’re exclusively shipping within Australia.

Orders are typically dispatched within 1 business day. Delivery usually takes around 1–5 business days from dispatch, depending on your location. Many metro orders arrive sooner, while delivery to regional or remote areas may take a little longer. For more details, please refer to our Shipping Policy.

Yes, we accept returns within 30 days of delivery for unused items in their original packaging. For change-of-mind returns, return postage is the responsibility of the customer. If your item arrives damaged or faulty, we’ll cover all shipping costs and arrange a replacement or refund, so you can shop with peace of mind. For full details, please refer to our Returns Policy.

We’ll make it right. Email us with your order number and a photo of the item, and we’ll help resolve it quickly.

Yes. Our products are designed for everyday use and made with food-safe materials, so you can prepare your drinks with peace of mind.

Matcha powder isn’t included. The set includes thoughtfully selected tools for preparing matcha, designed to pair with your favourite matcha powder so you can choose the grade and flavour that suits your taste.

Yes. The ceramic bowl is dishwasher safe. For best care, we recommend placing it on the top rack.